Terms and Conditions
1. Introduction
Welcome to our furniture store. By using our services, you agree to comply with the terms and conditions below. These terms apply to all customers purchasing standard or custom-made furniture.
2. Services
We offer a wide range of standard and custom furniture, as well as the option to order individual projects. All goods and services are provided based on separate agreements or orders.
3. Ordering and Purchasing Conditions
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Orders can be placed online, by phone, or in-store.
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Payment for standard furniture is made at the time of purchase. Custom furniture may require advance payment.
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Individual projects are carried out based on the client’s provided information, drawings, or other data.
4. Delivery
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Furniture is delivered within the timeframe agreed upon at the time of order.
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Delivery fees depend on the order size, weight, and delivery location.
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The client is responsible for ensuring proper conditions for receiving and installing the furniture.
5. Warranty and Quality
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All furniture comes with a warranty, specified at the time of purchase.
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The warranty does not cover mechanical damage caused by improper use or maintenance.
6. Returns and Exchanges
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Standard furniture may be returned within 14 days of purchase if unused and in original packaging.
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Custom furniture can only be returned in the case of manufacturing defects or other individually agreed situations.
7. Customer Responsibility
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The customer is obligated to provide accurate information when placing an order.
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When ordering custom furniture, the customer is responsible for the accuracy of the provided measurements and specifications.
8. Privacy Policy
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All customer data is stored securely and used only for order processing purposes.
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Your personal information will not be shared with third parties without your consent.
9. Limitation of Liability
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We are not responsible for delays or damages caused by force majeure circumstances.
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In the case of manufacturing errors or defects, we commit to replacing or repairing the product.
10. Changes
We reserve the right to update these terms and conditions at any time. Changes take effect from the date they are published on our website or communicated to the customer.
11. Contact
If you have any questions, please contact us:
Email: projects@e-vitrina.eu
Phone: +370 680 82 632